Delivery Information


Our standard processing time for stocked merchandise is 3-4 business days unless otherwise noted in the product description. If you have chosen an expedited shipping method, your order will be handled according to the shipping speed purchased.

Business days are defined as Monday through Friday, excluding weekends and Federal Holidays.

Instances that would fall outside of this time frame include back-ordered items and custom merchandise.

In both situations, this is noted in the product listing description, or where an item becomes back-ordered, we will reach out to you to establish if you wish to proceed with the order.

All packages are shipped via FedEx, UPS, or USPS, and a tracking number is provided once the item ships.

Quick-Ship Furniture + Oversized Merchandise

Quick Ship Furniture orders are shipped directly from our vendor to you—similarly, oversized lighting, rugs, and décor. Quick Ship furniture is defined as furniture that is not custom.

Deliveries will be made by their preferred third-party shipping company during weekday hours.

If in stock, most merchandise will ship within 3-4 business days but can take up to 10 business days. Once the order ships, delivery is typically within 1-2 weeks, excluding unforeseen circumstances.

All furniture and oversized merchandise are shipped “Threshold only”.

Threshold is defined as the third-party delivery company delivering your order to your exterior front door, main home entrance, or garage. This does not include delivery into your home.

For white glove delivery service, please get in touch with us to obtain a freight quote before placing your order.

Once you have placed your order, delivery methods cannot be changed.

Custom Furniture

Custom furniture takes between 6-12 weeks depending on the brand. Before placing an order in-store, you will be provided with information on lead times. If you wish to order custom furniture online, please contact us to verify lead times and any additional information.

Once a custom furniture order ships, delivery lead time is normally within 2-3 weeks. Delivery is threshold only, unless you have upgraded to white glove delivery.